COMMUNITY RELATIONSHIP OFFICER

KEY RESPONSIBILITIES: - Build and maintain strong relationships with existing and prospective clients. - Identify new business opportunities and attract potential customers. - Understand clients’ needs and recommend suitable products or services. - Follow up on client enquiries, requests, and complaints to ensure timely resolution. - Promote the organization’s products and services to achieve business targets. - Maintain regular communication with clients to improve satisfaction and retention. - Conduct client visits, meetings, and follow-up calls as required. - Prepare proposals, presentations, and reports for prospective and existing clients. - Monitor client accounts and identify opportunities for additional sales or cross-selling. - Maintain accurate customer records and update client information in the organization’s database.